We offer free delivery within South Africa for qualifying orders. Orders for delivery within the Western Cape of R600 (including VAT) or more are delivered free of charge. Orders for delivery in other South African provinces of R600 (including VAT) or more and which are delivered free of charge. For orders below these thresholds, a R75 delivery fee will be charged.  Orders for delivery International of R2000 (including VAT) or more are delivered free of charge.For orders below these thresholds, a R600 delivery fee will be charged.  Orders will be processed and dispatched subject to receipt of payment or credit terms being agreed and delivery address details being correct. Delivery will be made between 8am and 5pm during weekdays only. No deliveries are made on weekends or public holidays. Please allow 1-5 working days for delivery. While we are firmly committed to arranging delivery within estimated delivery times, we are unable to guarantee that all orders will be delivered within the stipulated time frame. You will be required to sign for delivery and you may be asked to provide a valid form of identification when your order is delivered.

 If you provide us or the courier company with unique delivery instructions, for example, for your order to be left with security at your building or with a neighbour, this will be at your risk.

Please note that it may not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and will arrange for cancellation of the order or delivery to a different delivery address.

We are not liable for any incorrect Order or delivery where you make an error in the information that you provide to us (for example, if you provide the incorrect delivery address or submit an incorrect Order). While we try to ensure a smooth delivery process, if we are unable to meet the estimated delivery time frames, you accept and agree that we will not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of the late delivery of your Order. All risk in the products will pass to you upon delivery. From the time when the risk passes to you, we will not be liable for any loss or destruction of the products

When you receive your Order, it is important that you check to make sure that the items you have purchased are not damaged or defective and are in good condition. You should let us know immediately if there is a problem with your Order. If you are not satisfied with any item you have purchased, for any reason, you may return it to us within 10 (ten) business days and we will either exchange or replace it or provide a refund.
For items purchased via telephone, email or our website, please contact a Customer Service Representative without delay to arrange the return. Please provide as much information as you can about the problem, including your invoice number and details of the affected products.

If the product is being returned for any other reason, you may return the product within 10 (ten) business days of delivery but you will need to cover the cost of return delivery yourself. If you would like us to collect the product from you we will charge an admin/collection fee. The amount of the fee will depend on the area of collection and we will advise you of the exact amount at the time of arranging the collection. To be eligible you must notify us of the return within 10 (ten) business days of delivery and the item must meet the eligibility criteria set out below.

Return Eligibility
To be eligible for a return a product must be unopened, unused, in its original packaging and in a condition suitable for resale.  Please note that we cannot accept returns of the following products (unless they are defective or do not match your Order):

• Any product without its original packaging or which has been opened or had its security seal (if any) broken.

• Any product which has been used or damaged such that it is unsaleable.

​​Promotional Items
Where an item was purchased as part of a promotion together with other qualifying products, the promotional item must be returned with the merchandise it was offered with in order for an exchange, replacement or refund to be processed. As such, this type of promotional item is not returnable by itself.

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Payment for online orders can be made by debit card, credit card or instant EFT.  All of our online payments are handled by PayFast, which allows easy, secure and instant payments to be made. Manual EFT payment by instant EFT from PayFast can be made after your Checkout form at the "Thank you " page. Payment for orders placed over the phone can be made by instant EFT or ordinary EFT.  For instant EFT payments.

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Bank: FNB Chq

Live Life Beautifully

Branch Code: 254005

Account Number: 62401560695                      

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     Payment Gateway after "check out"

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